Shipping/Delivery Policy
[vc_row][vc_column][vc_column_text]We Ship to all the nations of the world. Delivery generally takes 3-4 business days to any nation. We do have a Ready-to-dispatch scope of items that can be sent in 24 hours of putting in a request. We have the two choices of express and customary transportation, i.e., DHL, FedEx, Indian Postal Service.
DHL is an expedited administration where the shipment is conveyed inside 3-5 working days.It can be 2-3 days more for scarcely any postal districts. Each and every shipment goes out with a following number and consequently our delivery accomplice sites will refresh affirmation upon the date of appearance of your shipment.
>> We esteem that the client consents to the accompanying delivery strategies:
>>> After submitting a request, the delivery address can’t be changed, so please fill the subtleties cautiously.
>>> If you wish to have various items conveyed at various locations, mercifully submit various requests for each delivering address.
>>> If the conveyance bundles are returned back to MathuraMarket.Com in India because of the reasons with respect to the client like house discovered bolted, off-base or inadequate location or unclaimed or declined conveyance, the client is liable to pay 25% restocking expense on the product in addition to the real delivery charges acquired by MathuraMarket.Com to send and return back the shipment and furthermore the punishment charged by the dispatch
organization. The clients should bear the transportation charges for the reshipment in the event of a reshipment of a similar request.
>>> We attempt our best to convey at the earliest opportunity, anyway MathuraMarket.Com isn’t liable for any postponement brought about by any
unanticipated delays by the dispatch organizations in conveying the bundles to the client, or if the client isn’t accessible at the hour of conveyance.
>>> If you have requested more than one thing, you may get them in numerous crates on various days, due to shifting thing accessibility and transportation areas. Regularly, items will be dispatched independently from each other for included well being on the way, so you may get multiple conveyance to your location.
TURNAROUND: All requests are sent inside 48 hours, Monday-Friday between 8am – 5 pm.
Request TRACKING: Once you put in a request with us, you will get an email.
>>> Domestic requests (inside India) would be handled inside 2 working days and delivered through a household dispatch organization. You may check the status of request on our site, or on the site of our transportation organization, while orders being sent by means of Government Registered post won’t have following subtleties.
>>> Most requests are conveyed inside 10 days from the date of receipt. Be that as it may, there might be delay in conveying to distant zones/towns and different towns as conveyance is absolutely vested with dispatch organizations.
>>> If you wish to buy various things and boat them to at least two distinct locations, if it’s not too much trouble put in them as various requests.
>>> We are not liable for any postponement brought about by any unanticipated delays by the dispatch organizations in conveying the merchandise to the client, or if the client isn’t accessible at the hour of conveyance.
>>> MathuraMarket.Com and its subsidiaries are resolved to convey the products to you in time and in great condition. Be that as it may, MathuraMarket.Com and its associates have restricted obligation if there should be an occurrence of any loss of merchandise during travel. The transporter will bear any misfortune on the way just to a degree of a breaking point that may change every once in a while.
>>> We claim all authority to deliver data to neighborhood, state, focal or worldwide law authorization authorities when we trust in compliance with common decency that the law requires it, or when needed to, by request of a Court or approved authoritative organization.
>>> GST application on the item all.
Global SHIPPING :
>>> All global requests (outside India) would be prepared inside 2 working days and dispatched through a universal messenger
organization.
>>> Most requests are conveyed inside 10-15 days from the date of receipt to unfamiliar objections. Nonetheless, there might be
delay in conveying to far off regions/towns and different towns as conveyance is absolutely vested with dispatch organizations.
>>> If you wish to buy various things and boat them to at least two distinct locations, if you don’t mind place them as various
orders.
>>> Once the items are transported from our area, we will send you the transporter’s reference number (aviation route bill
number/agenda number) alongside the dispatch organization subtleties through email.
>>> You can follow the status of your bundle through the dispatch’s site or by reaching their neighborhood client support focus.
>>> We are not answerable for any postponement brought about by any unanticipated delays by the dispatch organizations in conveying the products to the client, or if the client isn’t accessible at the hour of conveyance.
>>> The messenger will endeavor conveyance twice at your predefined dispatching address, before they educate us that your bundle isn’t deliverable.
>>> MathuraMarket.Com and its offshoots are resolved to convey the merchandise to you in time and in great condition. In any case, MathuraMarket.Com and its partners have restricted obligation if there should arise an occurrence of any loss of merchandise during travel. The transporter will bear any misfortune on the way just to a degree of a breaking point that may change every now and then.
>>> We claim all authority to deliver data to nearby, state, focal or universal law authorization authorities when we put stock in compliance with common decency that the law requires it, or when needed to, by request of a Court or approved managerial organization.
For certain nations, if the need emerges, our transporter should get customs leeway for your merchandise before conveying them to you. Any extra expenses, import obligations or customs charges demanded in this cycle will be charged to you. You are obligated to pay the transporter for those charges in such cases.
So we suggest that you know about the laws and guidelines overseeing the import of merchandise in the nation where you need the things delivered.
The client is liable for customs freedom inside the specified time bombing which the products would be obliterated by the traditions division and no discount would be made.
Distant Area Surcharge (RAS) for International Orders:
As per the arrangements of the universal transporter, an extra additional charge might be imposed if the delivery address is characterized by the transporter as a distant territory.
This Remote Area Surcharge (RAS) would not be charged at the hour of putting in the request. Rather, it is educated to you before transportation the merchandise. In such case, you need to pay the extra charge through the site. On the off chance that the extra charge isn’t paid inside 3 days after our warning, at that point we would drop your request and discount the sum settled up on towards the things completely.
Transporters: FedEx, DHL Indian postal help are our coordinations accomplices.
Transportation RATES: The rate charged for the delivery of your request depends on: Weight/Dimensional weight, whichever is higher [dimensions of our bundle ,after conclusive bundling. Standard equation for each messenger organization is LxBxH (in cms)/5000] = dimensional weight. Before the last checkout page, you will be indicated what the expense of transportation will be, and you will get an opportunity to not submit your request on the off chance that you choose not to. We at MathuraMarket.Com consider that the client comprehends and acknowledges the above transportation arrangements before submitting a request.[/vc_column_text][/vc_column][/vc_row]